Kitsap Mental Health Services Careers

Swing Shift Behavioral Health Tech - Pendleton Place 

Full Time, Onsite
Hiring Range: $20.07 - $24.58 per hour

Additional Pay With Shift Differentials! (Up To An Additional $1.25/Hr)

Benefits at a Glance 

• Comprehensive Coverage: Health, Dental & Vision 
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance 
• Student Loan Assistance & Professional Development 
• 403(b) Retirement Plan with Company Contributions 
• Employee Assistance Program (EAP) 
• Pet Insurance 
• Free Wellness App (2MorrowHealth) 
• Collaborative, Supportive Team Environment 

Kitsap Mental Health Services (KMHS) is seeking a Behavioral Health Technician to support residents at Pendleton Place by helping maintain a safe, welcoming, and therapeutic environment. In this role, you will assist residents with daily needs, support treatment goals, and help guide individuals through moments of distress or instability. You will also serve as a key point of contact at the front desk, ensuring positive customer service and efficient communication throughout the building. If you are dedicated to supporting individuals with behavioral health needs and thrive in a team‑focused setting, we encourage you to apply.

Primary Responsibilities:

• Provide positive customer service, greeting residents and visitors and ensuring their needs are directed appropriately.
• Monitor lobby activity, observe resident behavior, and respond to agitation or inappropriate behavior with respect and de‑escalation skills; contact staff for support when needed.
• Buzz clients and visitors in and out of the building, maintain visitor sign‑in logs, and monitor restricted access lists.
• Reinforce resident behaviors outlined in treatment plans and review relevant alerts in Credible.
• Answer and route phone calls professionally, take accurate messages, and follow agency procedures for voicemail and communication.
• Provide administrative support to the Pendleton Place Manager, including calendar coordination, email triage, and identifying urgent action items.
• Prepare for meetings by scheduling rooms, coordinating participants, and assembling materials such as agendas and handouts.
• Recognize when additional support is needed and request assistance during escalating situations.
• Maintain supplies by submitting requisitions and ensuring work areas, lobby, group rooms, and common spaces remain clean and organized.
• Support resident basic needs by monitoring assigned observation levels, maintaining cleanliness, and ensuring adequate inventory of food and essential items.
• Complete documentation, charting, data entry, and other paperwork according to KMHS policies and procedures.
• Support clinical activities by observing resident mental status, following behavioral protocols, and assisting with clinical tasks assigned by supervisors.
• Complete required forms and tracking sheets related to client care.
• Attend all mandatory trainings and maintain required certifications, including Food Handler cards and counseling registration.

Minimum Qualifications:

EXPERIENCE: Entry level (no prior related work experience)

Valid Washington Food Handler card.

LICENSURE: Agency Affiliated Counselor Registration

Preferred Qualifications:

EDUCATION: High School Diploma or GED

EXPERIENCE: Experienced (minimum 2 years of job-related experience)

Relevant experience working with clients with severe and persistent mental illness.

Possess and maintain a valid driver's license with an acceptable motor vehicle report.

Capacity to work well with children and families.

Performance Requirements:

KNOWLEDGE:

• Maintain a working knowledge and skill in verbal de-escalation skills as outlined in MPAC/CPI training and other agency-mandated training
• Maintain basic knowledge of medical records, IS, and agency procedures and forms to answer staff questions and facilitate problem-solving.

SKILLS:

• Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
• Communicates clearly and concisely.
• Strong organizational skills are required to prioritize a variety of work assignments. 
• Computer skills - Proficient in Word, Excel, PowerPoint, and other Microsoft Office environments.

ABILITIES:

• Demonstrated ability to work cooperatively and collaboratively as a team member.
• Work with the public on the phone and in person.
• Work with people and maintain composure in emergencies. 
• Work independently and as a team member. 
• The ability to operate a personal computer, fax machine, printer, and copier proficiently.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Office, residential apartments.

Mental/Physical Requirements:  While performing the job duties, the employee is required to stand, sit, use hands and fingers, reach with hands and arms, ascend and descend stairs, talk or listen and lift to 50 pounds. Peripheral vision is also required for this position. Frequent mobility and/or sitting required for extended periods.

Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.